Principal Officer (PO) message
6th March 2026
Benefit Highlights 2026 As we move into 2026, we will continue to focus on affordability, innovation and better healthcare access for you. Here’s [...]
Read more Principal Officer (PO) messageUpdate your contact details now!
5th March 2026
We communicate regularly with you via SMS and e-mail so it’s important that you keep your personal details updated or you will miss out on [...]
Read more Update your contact details now!Who do I call in case of an emergency?
5th March 2026
What is a medical emergency? A medical emergency is a serious and unexpected situation that involves illness or injury and needs immediate [...]
Read more Who do I call in case of an emergency?Is your child dependant turning 21?
5th March 2026
Turning 21 is an exciting time for both parents and children alike. The question is, can your child remain as a dependant on the Scheme? In terms [...]
Read more Is your child dependant turning 21?How to submit claims
5th March 2026
What you need to know! To streamline our claims payment processes, we have agreements with designated service providers (DSPs) to submit claims [...]
Read more How to submit claimsDo you know when to get authorisation from us?
5th March 2026
Do you know when to get authorisation from us? Do you need to see a Specialist or visit the hospital soon? It’s important that you know when to [...]
Read more Do you know when to get authorisation from us?