Update October 2025
Message from the Principals desk
In this second issue of the year, I want to touch on a few critical matters you need to know. As members, you need to familiarise yourself [...]
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Did you remember to add your new born as a dependant
Having a newborn baby is a wonderful time in one’s life. Although it may feel as if your world is turned upside down, it’s important to remember [...]
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Claims: What you need to know
To streamline our claims payment processes, we have agreements with designated service providers (DSP’s) to submit claims directly to the Scheme. [...]
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Chronic Medicine: What you need to know!
If you’ve been diagnosed with a chronic condition, your doctor will work hand-in-hand with you to control your disease and improve your quality [...]
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Let’s talk about vaccines for you and your family
Why should I be vaccinated? Vaccines protect you, your family and your community from diseases and saves lives. What happens if you don’t get [...]
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Refunds: What you need to know!
As a member, you can request a refund from the Scheme when you pay a healthcare provider up-front. We pay refunds electronically to you as the [...]
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Your Optometry benefits at a glance
As a member of Platinum Health, visits to your optometrist are based on if you’re on PlatComprehensive, PlatCap or PlatFreedom. If you’re on [...]
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